Posted On 2018/10/09

Closing Date 2018/11/30

Location Waterloo, ON

About this position

Do you have above average customer service skills? Are you efficient in your problem-solving abilities? Do you hold your RIBO license? Our client, in the tri-city area is hiring a Customer Service Representative for their busy office.

Benefits of working for our client:
• Successful and established company
• 3 weeks vacation
• Excellent company culture
• Team bonuses

If you’re interested in joining a dynamic team, this is the place to be. Our client is busy, and their goal is to build a great company filled with exceptional people who challenge and admire each other.
Interested and qualified candidates please fill out the form and attach your resume, quoting job # 4027 in the subject line or you can contact Cheryl directly at
We would like to thank all applicants however only those under consideration will be contacted. Thank you.

Submit Application

Fill out the form below or Call 1.855.979.1297


  • Provide exceptional customer service and support by phone
  • Respond to client’s inquiries with regards to the products they own
  • Be aware of the need to escalate issues when necessary
  • Proficient at gathering necessary information to assist customers and resolve issues
  • Cross-sell and actively up-sell existing products
  • Provide quotations on new business


  • Minimum of 1 year’s experience in a call centre environment
  • Ability to work independently
  • Proven problem-solving skills
  • Fluently bilingual written/spoken in French and English considered an asset