Salary

$50k

Posted On 2019/06/17

Closing Date 2019/07/29

Location Milton, ON

About Position

To apply please email karen.hannam@elby.ca

Our Distribution client, located in Milton, has an immediate opening for a BILINGUAL CUSTOMER SERVICE REPRESENTATIVE.  This role is ideal for a customer-focussed professional, who enjoys trouble-shooting, communicating (writing and speaking) in both French and English, and has a strong work ethic and is always willing to go the extra mile in a fast-paced environment, where “all hands are on deck” at all times!

What our client can offer you:

  • Opportunity for career advancement and personal growth
  • Competitive compensation, benefits, RRSP and profit sharing
  • Convenient west GTA location – easy access from Guelph, Burlington, Oakville, and Mississauga
  • Really nice people to work with!

This is a fantastic opportunity to work with a growing company in the local area!  Interested and qualified candidates please fill out the form and attach your resume, quoting job # 4279 in the subject line, or, you can contact Karen Hannam directly at karen.hannam@elby.ca.

We’d like to thank all applicants, however only those under serious consideration will be contacted.

Submit Application

Fill out the form below or Call 1.855.979.1297

Responsibilities

  • Effectively manage and respond to incoming customer inquiries (calls, emails, EDI) in a timely manner
  • Enter and track orders using in-house system (training provided)
  • Work closely with customers and internal departments to follow up on outstanding or late shipments, back-orders, inquiries related to pricing, billing, product availability, etc.
  • Provide feedback and/or recommendations that will help streamline or improve upon existing processes/procedures in a fast-paced, customer focused environment

 

Qualifications

  • FULLY BILINGUAL in FRENCH and ENGLISH (oral, reading and writing skills required)
  • 3+ years of customer service experience (office environment)
  • College or university diploma/degree
  • Computer savvy, quick learner
  • Able to meet deadlines and work in a fast-paced, small company/office environment with changing priorities
  • A team-player, able to work an 8-hour day between the hours of 8 am and 6 pm, Monday to Friday