Salary

$45k

Posted On 2019/07/29

Closing Date 2019/09/22

Location Milton, ON

About Position

To apply please email karen.hannam@elby.ca

Our Distribution client, located in Milton, has an immediate opening for a CUSTOMER SERVICE REPRESENTATIVE.  This role is ideal for a customer-focussed professional, who enjoys trouble-shooting, has a strong work ethic, and is always willing to go the extra mile in a fast-paced environment, where “all hands are on deck” at all times!

What our client can offer you:

  • Opportunity for career advancement and personal growth
  • Competitive compensation, benefits, RRSP and profit sharing
  • Convenient west GTA location – easy access from Guelph, Burlington, Oakville, and Mississauga
  • Really nice people to work with!

This is a fantastic opportunity to work with a growing company in the local area!  Interested and qualified candidates please fill out the form and attach your resume, quoting job # 4279 in the subject line, or, you can contact Karen Hannam directly at the email listed above.

We’d like to thank all applicants, however only those under serious consideration will be contacted.

Submit Application

Fill out the form below or Call 1.855.979.1297

Responsibilities

  • Effectively manage and respond to incoming customer inquiries (calls, emails, EDI) in a timely manner
  • Enter and track orders using in-house system (training provided)
  • Work closely with customers and internal departments to follow up on outstanding or late shipments, back-orders, inquiries related to pricing, billing, product availability, etc.
  • Provide feedback and/or recommendations that will help streamline or improve upon existing processes/procedures in a fast-paced, customer focused environment

 

Qualifications

  • AMAZING communication skills and telephone etiquette
  • 3+ years of customer service experience (office environment)
  • College or university diploma/degree
  • Computer savvy, quick learner
  • Able to meet deadlines and work in a fast-paced, small company/office environment with changing priorities
  • A team-player, able to work an 8-hour day between the hours of 8 am and 6 pm, Monday to Friday

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