Salary

TBD

Posted On 2019/10/03

Closing Date 2019/11/17

Location Burlington, ON

About Position

To apply please email Alexandra.scretas@elby.ca

Our client, a Canadian manufacturing company located in Burlington is looking for a Customer Service Specialist to join their team.  The Customer Service Specialist will be responsible for providing excellent customer service to both internal and external customers.

This is a fantastic opportunity to work with a company in the local area.  Interested and qualified candidates please fill out the form and attach your resume, quoting job # 4388 in the subject line or you can contact Alexandra directly at the email address listed above.

We would like to thank all applicants however only those under consideration will be contacted.  Thank you.

Submit Application

Fill out the form below or Call 1.855.979.1297

Responsibilities

  • Provide excellent customer service by developing and maintaining relationships
  • Accurately enter orders into ERP
  • Communicate with customers via phone and email
  • Take orders, answer questions and provide technical advice as needed
  • Address customer complaints in a professional manner and ensure prompt resolutions
  • Work collaboratively with internal stakeholders to ensure customer requirements at met

Qualifications

  • Post-secondary education in Engineering or Business preferred
  • 5+ years previous customer service experience
  • Proficient computer skills and working knowledge of Microsoft Office Suite
  • Excellent written, oral, time management and organizational skills
  • Ability to prioritize workload and handle multiple tasks simultaneously

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