Assistant Manager of Sales & Service

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Reference Number: 4572

  • Posted on: June 29, 2020
  • Closes on: August 2, 2020
  • Location: Waterloo, ON Canada
  • Category: Sales & Marketing
  • Type: Full Time
  • Salary: $65k Annually

Description:

To apply please email cheryl.crozier@elby.ca

Have you lead or managed a team?  Do you have experience in property and casualty insurance?  Do you have experience escalations and monitoring KPIs? We are currently recruiting for an Assistant Manager of Sales and Service in the Insurance industry.

If you’re interested in joining a dynamic team, this is the place to be.  Our client is busy, and their goal is to build a great company filled with exceptional people who challenge and admire each other.

This is a fantastic opportunity to work with a growing company in the local area.  Interested and qualified candidates please fill out the form and attach your resume, quoting job # 4572 or email Cheryl at the address listed above.

We would like to thank all applicants however only those under consideration will be contacted.  Thank you.

 

Benefits of working for our client:

  • Excellent Pension
  • Excellent benefits
  • Personal days

We would like to thank all applicants however only those under consideration will be contacted.  Thank you.

Responsibilities:

  • Train and coach new employees
  • Implement staff retention policy strategies
  • Work collaboratively with sales and marketing
  • Implement Quality Assurance program to maintain a high level of call quality
  • Assess and revise KPIs as needed
  • Plan and execute workflow for maximum efficiency
  • Diffuse escalated customer calls

 

Qualifications:

  • Minimum 2 years supervisory experience
  • Must have experience with a Broker Management platform
  • Must have a RIBO license
  • CIP designation or courses completed toward designation considered an asset
  • A minimum of three years’ experience in personal lines automobile and property insurance

#Elby